COMPANY (7)

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• Who can use Ohlala?

  Wednesday, 17-08-2022

  You must be at least 18 years of age or older... Read more

• Is registering with Ohlala really free?

  Thursday, 20-08-2020

  Yes, registering with Ohlala is free. After the... Read more

• Can I also earn money at Ohlala?

  Wednesday, 17-08-2022

  Yes, if you share photos and videos with the... Read more

• Is Ohlala suitable for finding a partner?

  Thursday, 20-08-2020

  Ohlala gives you access to a network and... Read more

• How can I give feedback on Ohlala?

  Thursday, 20-08-2020

  Please send us your thoughts and suggestions... Read more

• Does Ohlala arrange paid dates?

  Wednesday, 21-09-2022

  Ohlala gives you access to a network and... Read more

• What is Ohlala?

  Wednesday, 02-09-2020

  Ohlala is a dating and adult content platform... Read more

REGISTRATION (4)

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• Why haven't I received an email confirming my registration?

  Wednesday, 17-08-2022

  If you have not yet received our confirmation... Read more

• Why was my profile name changed on Ohlala?

  Wednesday, 17-08-2022

  We reserve the right to change your username if... Read more

• How does the registration work?

  Friday, 19-08-2022

  You provide a valid email address, username and... Read more

• Why can't I log in?

  Thursday, 20-08-2020

  Please check your email to see if your account... Read more

SECURITY (7)

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• How does Ohlala ensure that users do not harm the community?

  Thursday, 20-08-2020

  At Ohlala you have the option to flag or report... Read more

• How secure is my personal information at Ohlala?

  Friday, 14-08-2020

  Ohlala attaches great importance to careful... Read more

• Can I remain anonymous on Ohlala?

  Wednesday, 17-08-2022

  Ohlala requires you to upload at least one... Read more

• Are the profiles on Ohlala trustworthy?

  Wednesday, 17-08-2022

  We are constantly working to improve our... Read more

• How do I report members or content?

  Wednesday, 17-08-2022

  All Ohlala members and non-members can report... Read more

• How does Ohlala ensure that community users do not harm me?

  Wednesday, 17-08-2022

  Ohlala gives you the option to report users via... Read more

• How can I get support from Ohlala?

  Wednesday, 17-08-2022

  Please contact our customer service at Read more

REFERRAL PROGRAM (2)

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• How much can I earn with the referral program?

  Thursday, 18-08-2022

  The referral payout is 5% of the referred... Read more

• Where can I find my personal referral link?

  Thursday, 18-08-2022

  Click on the "My Wallet" tab in the... Read more

TECHNOLOGY & FUNCTIONS (4)

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• Is there an Ohlala app for iOS or Android?

  Wednesday, 17-08-2022

  No, there is no Ohlala app yet. This gives you... Read more

• Can I search specifically for members or content?

  Wednesday, 17-08-2022

  Yes, two types of searches are... Read more

• How many times can I view purchased videos and images?

  Wednesday, 17-08-2022

  At Ohlala, we want to give content creators as... Read more

• What are paid features on Ohlala?

  Thursday, 20-08-2020

  On Ohlala you will find free photos and videos... Read more

ACCOUNT (4)

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• What do I do when I forgot my password?

  Wednesday, 17-08-2022

  When logging in, click on "Forgot your... Read more

• Why is Ohlala blocking my profile?

  Wednesday, 17-08-2022

  Ohlala may temporarily or permanently block your... Read more

• How can I set up email notifications?

  Wednesday, 17-08-2022

  You can only receive important system... Read more

• How can I cancel my account?

  Thursday, 20-08-2020

  Please contact us through Customer Service and... Read more

DATING (10)

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• How can I apply for a date?

  Wednesday, 17-08-2022

  In the Dating section you will find the current... Read more

• Who can see my date request?

  Wednesday, 17-08-2022

  Your date request can be seen by our members... Read more

• Who can apply to my date request?

  Wednesday, 17-08-2022

  Any member can apply to your date request if you... Read more

• What should I do if I want to cancel an agreed date?

  Wednesday, 17-08-2022

  If you have arranged a date in the chat, this... Read more

• What can I do if a member didn't show up for the date?

  Wednesday, 17-08-2022

  Ohlala gives you the option to report users via... Read more

• What can I do if a price was agreed for the date but the member didn't pay when I met?

  Wednesday, 17-08-2022

  The payment of dates is not part of Ohlala's... Read more

• What does the option "Ohlala" mean in dating?

  Thursday, 20-08-2020

  If you choose "Ohlala" you leave it up... Read more

• Can I make multiple date requests?

  Wednesday, 17-08-2022

  Yes, you can create multiple dating requests.... Read more

• How far in advance can I plan a date?

  Wednesday, 17-08-2022

  You can plan your dates for the current week,... Read more

• How can I find dates on Ohlala?

  Wednesday, 17-08-2022

  We offer you the following options for finding... Read more

CHATS (8)

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• Was passiert, wenn sich niemand in den Chat einloggt?

  Monday, 07-09-2020

  Wenn niemand auf den Chat antwortet, erstatten... Read more

• What happens if nobody answers me in chat?

  Thursday, 18-08-2022

  If no one replies to the chat, we will refund... Read more

• Why did my chat disappear?

  Wednesday, 17-08-2022

  Please note that all your chats with members you... Read more

• Why are chats rated on Ohlala?

  Sunday, 04-12-2022

  On Ohlala you will find free and paid services.... Read more

• How can I rate a chat with another member?

  Sunday, 04-12-2022

  We'll send you a link to rate a chat once... Read more

• Who can see my feedback if I rate a chat?

  Sunday, 04-12-2022

  All chat reviews are anonymous. Your profile... Read more

• How can I do if I received a negative review?

  Sunday, 04-12-2022

  We understand that it can be tempting to report... Read more

• How much does a chat cost?

  Thursday, 18-08-2022

  A chat costs 15 coins. The amount will be shown... Read more

GENERAL QUESTIONS (0)

ACCOUNT (4)

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• Was mache ich, wenn ich mein Passwort vergessen habe?

  Wednesday, 17-08-2022

  Klicke beim Login auf "Passwort... Read more

• Warum blockiert Ohlala mein Profil?

  Wednesday, 17-08-2022

  Ohlala kann deinen Zugang zur Website... Read more

• Wie kann ich E-Mail-Benachrichtigungen einstellen?

  Wednesday, 17-08-2022

  Wichtige Systembenachrichtigungen und Updates zu... Read more

• Wie kann ich meinen Account kündigen?

  Monday, 07-09-2020

  Kontaktiere uns bitte über den... Read more

DATING & CHAT QUESTIONS (2)

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• Do I have to pay for dates?

  Wednesday, 21-09-2022

  As a member of Ohlala, you have the opportunity... Read more

• Do I have to pay for dates?

  Wednesday, 21-09-2022

  As a member of Ohlala, you have the opportunity... Read more

QUESTIONS FROM FOLLOWERS & SUBSCRIBERS (0)

SUBSCRIPTIONS (7)

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• Why is it useful to subscribe to members?

  Thursday, 18-08-2022

  A completed subscription will immediately unlock... Read more

• How do I subscribe to content from a member?

  Thursday, 18-08-2022
  • Add some coins to your... Read more

  • How do I keep track of my subscriptions?

    Thursday, 18-08-2022

    You can check the status of your subscription in... Read more

  • Why is my subscription automatically renewed?

    Thursday, 18-08-2022

    Subscriptions are set to auto-renew by default.... Read more

  • Why can't I subscribe to members?

    Thursday, 18-08-2022

    In order to successfully subscribe to a Model... Read more

  • How can I cancel a subscription?

    Thursday, 18-08-2022

    You can turn off auto-renewal for a subscription... Read more

  • Can I get a refund for a canceled subscription?

    Thursday, 18-08-2022

    Subscription purchases are final and... Read more

PAYMENT TRANSACTIONS (4)

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• What payment methods are available to me?

  Thursday, 18-08-2022

  The following payment methods are available to... Read more

• If I top up my account, will I receive the invoice in the post?

  Thursday, 18-08-2022

  No, you will not receive any invoices from us in... Read more

• What does my bank statement or credit card statement say when I book Ohlala?

  Thursday, 18-08-2022

  There is a neutral purpose on bank statements... Read more

• What currency does Ohlala charge fees in?

  Thursday, 18-08-2022

  Our prices appear in Euros (EUR) and United... Read more

VOUCHERS & FREE COINS (3)

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• Why doesn't Ohlala offer me free coins?

  Thursday, 18-08-2022

  Ohlala coupons and free coins apply to chats,... Read more

• How can I activate my voucher?

  Thursday, 18-08-2022

  Click on your profile section via the profile... Read more

• Why can't I activate my voucher code?

  Thursday, 18-08-2022

  Voucher codes may not be active if the following... Read more

QUESTIONS FROM CONTENT CREATORS (PHOTOS & VIDEOS) (0)

REGISTRATION_ (5)

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• How and where do I register as a creator?

  Thursday, 18-08-2022

  If you want to post content and search for... Read more

• What do I need to register?

  Thursday, 18-08-2022

  A computer and a smartphone with a camera. To... Read more

• How long does it take to sign up before my account is activated?

  Thursday, 18-08-2022

  Once you've uploaded the required documents... Read more

• What should I do first after registering?

  Thursday, 18-08-2022

  It is important to fill out your profile first,... Read more

• Why was my account verification application rejected?

  Thursday, 18-08-2022

  Applications for account verification may be... Read more

ACCOUNT_** (2)

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• What is the difference between a paid account and a free account?

  Thursday, 18-08-2022

  Paid accounts require members to pay a monthly... Read more

• Why is my account no longer usable?

  Thursday, 18-08-2022

  Your account is restricted for content that... Read more

ABONNEMENTS (4)

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• Wie kann ich meine Abonnementpreise einstellen?

  Thursday, 18-08-2022

  Wähle einen Abonnementpreis von mindestens... Read more

• Wie erfahre ich, ob jemand ein Abo mit kostenlosen Coins gekauft hat?

  Thursday, 18-08-2022

  Kostenlose Coins werden nicht von deinen Preisen... Read more

• Was passiert, wenn jemand sein Abonnement kündigt?

  Thursday, 18-08-2022

  Abonnements werden automatisch verlängert.... Read more

• Was passiert mit meinen laufenden Abos, wenn ich meinen Account kündige?

  Thursday, 18-08-2022

  Wenn du deinen Account kündigst, wird die... Read more

SUBSCRIPTIONS_ (4)

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• How can I set my subscription prices?

  Thursday, 18-08-2022

  Choose a subscription price of at least EUR 5.00... Read more

• How do I know if someone bought a subscription with free coins?

  Thursday, 18-08-2022

  Free coins are not deducted from your content... Read more

• What happens if someone cancels their subscription?

  Thursday, 18-08-2022

  Subscriptions are automatically renewed. If a... Read more

• What happens to my current subscriptions if I cancel my account?

  Thursday, 18-08-2022

  If you cancel your account, the automatic... Read more

SECURITY_ (3)

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• What does Ohlala do about stolen content on third-party websites?

  Thursday, 18-08-2022

  We take content piracy very seriously. Our... Read more

• How long does it take to remove content that violates the Terms of Service?

  Thursday, 18-08-2022

  The processing time for the removal varies from... Read more

• Why can members see my location?

  Thursday, 18-08-2022

  On Ohlala you can find dating partners.... Read more

MONEY & FINANCE (12)

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• How much can I earn with Ohlala?

  Thursday, 18-08-2022

  There is no upper limit because you set the... Read more

• What percentage of sales go to me? How much does Ohlala keep?

  Thursday, 18-08-2022

  Content creators receive 80% of their earnings,... Read more

• How do I get a payout?

  Thursday, 18-08-2022

  Your account page will show your withdrawal... Read more

• Why was my payout request rejected?

  Thursday, 18-08-2022

  If you received an error message, your... Read more

• My payout has been processed. Where is it?

  Thursday, 18-08-2022

  It usually takes 3-5 business days for the money... Read more

• Why are my payouts pending and the payout request is not available?

  Thursday, 18-08-2022

  Please confirm on your payout page that your... Read more

• Is there a minimum balance for payouts?

  Thursday, 18-08-2022

  Yes, you can request a payout when you have... Read more

• Why can't I request a payout even though my account has been verified?

  Thursday, 18-08-2022

  Your withdrawal request may not be processed if... Read more

• What is Value Added Tax (VAT)?

  Thursday, 18-08-2022

  VAT is an excise tax levied on the value of... Read more

• How much VAT do I have to pay?

  Thursday, 18-08-2022

  The table below shows you the VAT rate in some... Read more

• How much of the payout balance listed in my account will I receive?

  Thursday, 18-08-2022

  The amount you see in your balance is the exact... Read more

• Why isn't a payout available even though my current balance is above the payout minimum?

  Thursday, 18-08-2022

  Your account verification or bank details may... Read more

ADVERTISING (2)

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• How can I promote my Ohlala account?

  Thursday, 18-08-2022
  • Publish new content regularly and... Read more

  • Is it allowed to promote my Ohlala account by linking to social media?

    Thursday, 18-08-2022

    You can promote your Ohlala account by sharing... Read more