What payment methods are available to me?
The following payment methods are available to you: SEPA Express transfer, credit card, Coinbase and voucher code.
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PAYMENT TRANSACTIONS
If I top up my account, will I receive the invoice in the post?
No, you will not receive any invoices from us in the mail. Payment transactions are confirmed by email. If payment transactions are displayed in your bank account, these transactions will not be marked with Ohlala, but with the company name Spreefang GmbH given in our imprint.
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What does my bank statement or credit card statement say when I book Ohlala?
There is a neutral purpose on bank statements and credit card statements.
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What currency does Ohlala charge fees in?
Our prices appear in Euros (EUR) and United States Dollars (USD) only. Currency conversion is done at the bank level and not by Ohlala. We use a secure and encrypted third party payment processor to complete transactions. You may need to confirm your purchase with an additional temporary confirmation code or SMS code during the billing process.
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