CHATS

Wenn niemand auf den Chat antwortet, erstatten wir deine Coins. Du kannst dich hierfür an unseren Kundenservice über [email protected] wenden.

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If no one replies to the chat, we will refund your coins. You can contact our customer service via [email protected].

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Please note that all your chats with members you have paid for have a time limit. This means that chats will be closed automatically after a certain period of time. We offer you two types of chats that are available for different lengths of time: If you post a date request and open a chat to contact a user who has applied to date you, the chat will remain

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On Ohlala you will find free and paid services. With reviews, we want to make sure that you are satisfied with our paid services such as chat. Ratings are also a chance to share experiences with others and give members feedback so they can improve. However, please rate only those chats that happened in the last 7 days.

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We'll send you a link to rate a chat once the chat is no longer active. You can find the review link in the notifications section. Simply click on the appropriate bell icon located to the left of your profile picture on the left.

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All chat reviews are anonymous. Your profile name will never be published by us. The rated members do not have access to your rating activities.

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We understand that it can be tempting to report exceptionally poor customer service reviews by making assumptions and calling a member by name. However, we trust that the majority of our users have good intentions. In addition, compliance with all applicable data protection regulations on Ohlala is a must and therefore the release of user data for certain reviews by our customer service is

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A chat costs 15 coins. The amount will be shown to you before opening the chat.

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