At Ohlala you have the option to flag or report users. According to the details of the complaint we will then check individual cases which may lead to the exclusion of users from the platform. In doing so, we also consider the interests of the affected person and offer the opportunity to correct a possible misconduct.
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Ohlala attaches great importance to careful handling of personal user data and observes the relevant data protection regulations. In this regard, we would like to draw your attention to our privacy policy, which you can find on our website by clicking here.
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Ohlala requires you to upload at least one profile photo. However, no names are displayed at Ohlala, but virtual pseudonyms that are selected by the users themselves. You can also find dating partners on Ohlala. Therefore, the city in which you are currently located is specified. However, your address will never be published by us and third parties will not have access to your
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We are constantly working to improve our security standards both technically and through our trained employees. In principle, all users must identify themselves clearly before they can be active on our platform and in the community. In addition, videos and images are checked by our customer service before they are published. Fake profiles and stolen content will be blocked and
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All Ohlala members and non-members can report content. Your personal data and that of the persons concerned will be treated confidentially and will never be passed on to third parties who are not legally authorized to do so. If content violates our Terms of Service, it will be removed. If you are the victim or are aware of any content that violates our Terms of Service, please
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Ohlala gives you the option to report users via [email protected]. Based on the details of your complaint, we will then responsibly examine each individual case. We also take into account the interests of the person concerned and offer the opportunity to correct any misconduct. The account will then be deactivated for the time being. However, misconduct
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Please contact our customer service at [email protected] for assistance. Upon request, we support you with your registration, your login, your personal account, the Ohlala functions such as the chat, security issues and your payment. Our service team is there for you from Monday to Friday from 9 a.m. to 6 p.m.
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