ACCOUNT

What do I do when I forgot my password?

When logging in, click on "Forgot your password?" and then enter the email address currently used in your account. You will shortly receive an e-mail with your new access data. Check your spam folder if you don't receive an email from us in your inbox.

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Why is Ohlala blocking my profile?

Ohlala may temporarily or permanently block your access to the Website if you are not complying with our policies or applicable law, or if Ohlala has another legitimate interest in the suspension. However, Ohlala will take into account the legitimate interests of the individual user. In particular, you are prohibited from doing the following: posting,

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How can I set up email notifications?

You can only receive important system notifications and updates about your account if you use a verified email for your Ohlala account. For example, emails are sent when a subscription expires, when a subscription is renewed, or when a new follower signs up. You can change your email notification preferences at any time by logging into your account, clicking "More" in

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How can I cancel my account?

Please contact us through Customer Service and let us know your intent. Once deleted, your account cannot be recovered and you will need to create a new one. Your account will be deleted and you will receive a confirmation email. If you are a content creator with active subscriptions, your account will be deleted once the last subscription expires. No new subscriptions can be added to your

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