Why can't I activate my voucher code?

Voucher codes may not be active if the following reasons occur:

  • they have a time limit,
  • they are limited to a certain number of activations,
  • they are limited to a specific group of members or
  • we have blocked or deducted free coins from your account as you have violated our guidelines.

If you think that none of these reasons don't apply to your case please contact our customer support at [email protected].